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Customer Obsession: The Three Dimensions Amazon Interviewers Actually Look For (That Nobody Writes About)
Customer Obsession is Amazon's #1 Leadership Principle and the most misunderstood. After spending a few years as a Senior TPM at Amazon and conducting 100+ interviews, I'm sharing the three dimensions that separate candidates who get offers from those who don't. Hint: "I fixed the customer's problem" is not Customer Obsession.
The I vs We Ratio: Why 70-30 Gets You Hired and 30-70 Gets You Rejected
After conducting 250+ format interviews, I discovered the ratio that separates hires from rejections. 70% of your statements should highlight what YOU did. 30% should acknowledge the team. Here is exactly how to get the balance right.
Amazon Leadership Principle Pairs: The Interview Secret No One Tells You (And Why I’m Breaking the Silence)
Every Amazon Leadership Principle has a pair. After conducting 100+ interviews as a Senior TPM at Amazon, I'm sharing the hidden framework that separates candidates who get offers from those who don't.